This Privacy Policy applies to all personal data collected and processed by 59 Jili ("the Company," "we," "us," or "our") in connection with your use of the 59 Jili online gaming platform, website at 59-jili.com, mobile application, and all related services (collectively, the "Platform").
59 Jili is committed to protecting the privacy and personal data of every Filipino player who registers and plays on our platform. We handle your data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
By accessing the Platform, creating a 59 Jili account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
Plain Language Summary: We collect your data to run your account, process your deposits and withdrawals, keep the platform secure, and comply with Philippine law. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time.
59 Jili collects the following categories of personal data from players and visitors to the Platform:
2.1 Identity & Contact Data
- Full legal name (as it appears on your government-issued ID)
- Date of birth (to verify the 21+ age requirement)
- Residential address (city, province, and region in the Philippines)
- Valid email address
- Mobile phone number (Philippine mobile number)
- Government-issued ID type and number (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, Voter's ID)
2.2 Financial Data
- GCash account number or registered mobile number
- PayMaya account details
- Bank account name and number (for BPI, BDO, Metrobank, and other supported banks)
- Transaction history, including deposit amounts, withdrawal amounts, and timestamps
- Bonus and promotional credit history
2.3 Gaming Activity Data
- Game session logs, including games played, bet amounts, win/loss records, and session duration
- Sports betting selections and wager history
- Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)
2.4 Technical & Device Data
- IP address and approximate geolocation (city/region level)
- Device type, operating system, and browser version
- Unique device identifiers
- Login timestamps and session duration
- Referring URL and navigation path within the Platform
2.5 Communications Data
- Customer support chat transcripts and email correspondence
- Feedback and survey responses
- Marketing communication preferences (opt-in/opt-out status)
Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under the Philippine Data Privacy Act. 59 Jili applies heightened security measures to this category of data and processes it only to the extent strictly necessary for identity verification and financial transaction processing.
59 Jili collects personal data through the following channels:
- Direct Registration: When you create a 59 Jili account, you provide your name, date of birth, contact details, and other registration information directly through the registration form.
- KYC Verification: When you submit identity documents for account verification, we collect the information contained in those documents.
- Financial Transactions: When you make a deposit or request a withdrawal, your payment provider (GCash, PayMaya, BPI, BDO, Metrobank) shares transaction data with us to complete the transaction.
- Platform Usage: We automatically collect technical and gaming activity data as you use the Platform, through server logs, cookies, and similar tracking technologies.
- Customer Support: When you contact our support team via live chat or email, we collect the information you provide in those communications.
- Third-Party Verification Services: We may use third-party identity verification providers to cross-check the information you provide during KYC. These providers are bound by confidentiality obligations and Philippine data privacy law.
59 Jili processes your personal data for the following specific, legitimate purposes:
| Purpose |
Data Used |
| Account registration and management |
Identity, contact, and login data |
| Age verification (21+ requirement) |
Date of birth, government ID |
| KYC and identity verification |
Full name, ID documents, address |
| Processing deposits and withdrawals |
Financial data, transaction history |
| Anti-money laundering (AML) compliance |
Financial data, identity data, transaction patterns |
| Fraud detection and prevention |
Technical data, gaming activity, financial data |
| Responsible gaming monitoring |
Gaming activity, responsible gaming tool usage |
| Customer support and dispute resolution |
Communications data, account data |
| Platform improvement and analytics |
Technical data, gaming activity (aggregated/anonymized) |
| Marketing communications (with consent) |
Contact data, marketing preferences |
| Regulatory reporting and legal compliance |
All categories as required by applicable law |
59 Jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012, 59 Jili processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your gaming account, process financial transactions, and deliver the services you have registered for.
- Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting obligations.
- Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
- Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
59 Jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
- Payment Processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
- Identity Verification Providers: We may share identity documents with accredited KYC verification service providers to fulfill our regulatory obligations. These providers process data only on our instructions and under strict confidentiality agreements.
- Regulatory Authorities: We are required by Philippine law to disclose certain data to regulatory bodies, including the Anti-Money Laundering Council (AMLC) and other competent government agencies, when legally mandated to do so.
- Law Enforcement: We will disclose personal data to law enforcement agencies when required by a valid court order, subpoena, or other legal process, or when we believe disclosure is necessary to prevent imminent harm or illegal activity.
- Service Providers: We engage trusted third-party service providers (e.g., cloud hosting, analytics, customer support software) who process data on our behalf under data processing agreements that require them to maintain confidentiality and comply with the Data Privacy Act.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
No Third-Party Marketing: 59 Jili will never share your personal data with third parties for their own advertising or marketing purposes. Any marketing communications you receive will come directly from 59 Jili and only if you have opted in to receive them.
59 Jili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with anti-money laundering record-keeping requirements.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended).
- KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship, or longer if required by a regulatory directive or ongoing investigation.
- Gaming Activity Logs: Retained for a minimum of two (2) years for dispute resolution and responsible gaming monitoring purposes.
- Customer Support Records: Retained for two (2) years from the date of the last interaction.
- Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever comes first.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Anonymized data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.
59 Jili implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the 59 Jili platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using the Platform.
- Encryption at Rest: Sensitive personal data stored in our databases is encrypted at rest using AES-256 encryption.
- Access Controls: Access to personal data is restricted to authorized 59 Jili personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular privacy training.
- Multi-Factor Authentication: Administrative access to systems containing personal data requires multi-factor authentication.
- Regular Security Audits: Our systems undergo regular penetration testing and security audits by independent third-party security firms.
- Incident Response: We maintain a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected individuals within the timeframes required by the Data Privacy Act.
Your Responsibility: While 59 Jili takes every reasonable precaution to protect your data, you are also responsible for keeping your account credentials secure. Never share your password with anyone, use a strong and unique password for your 59 Jili account, and contact our support team immediately if you suspect unauthorized access to your account.
59 Jili uses cookies and similar tracking technologies to operate the Platform, improve your experience, and analyze usage patterns. The following types of cookies are used:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
- Functional Cookies: These cookies remember your preferences (such as language settings and responsible gaming limits) to provide a more personalized experience.
- Analytics Cookies: With your consent, we use analytics cookies to understand how players use the Platform — which games are most popular, how long sessions last, and where players encounter difficulties. This data is used in aggregated, anonymized form to improve the Platform.
- Marketing Cookies: With your consent, we may use cookies to deliver relevant promotional content about 59 Jili games and offers. You can opt out of marketing cookies at any time through your account settings or browser settings.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For detailed information on the specific cookies we use and their retention periods, please refer to our Cookie Settings panel accessible from the Platform footer.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 59 Jili:
- Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
- Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your account settings dashboard.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14 of this Policy. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act.
Identity Verification: To protect your privacy, we will verify your identity before processing any data subject rights request. We may ask you to provide a copy of a valid government-issued ID to confirm that the request is coming from the account holder.
The 59 Jili platform is strictly intended for adults aged 21 years and older, in compliance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
During the registration process, all users are required to confirm that they are at least 21 years of age. We verify this through our KYC process, which requires submission of a valid Philippine government-issued ID showing date of birth.
If 59 Jili discovers or is notified that personal data has been collected from a person under 21 years of age, we will:
- Immediately suspend the account in question.
- Delete all personal data associated with the underage account as soon as practicable.
- Return any deposits to the payment source where possible.
- Void any winnings associated with the account.
If you are a parent or guardian and believe that your child under 21 has registered on the 59 Jili platform, please contact our Data Protection Officer immediately using the contact details in Section 14.
In the course of operating the 59 Jili platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where our cloud infrastructure providers or third-party service providers are located.
Whenever we transfer personal data outside the Philippines, we ensure that appropriate safeguards are in place to protect your data, including:
- Transferring data only to countries that have been assessed as providing an adequate level of data protection.
- Entering into data processing agreements with overseas recipients that incorporate standard contractual clauses approved by the National Privacy Commission.
- Ensuring that all overseas recipients are bound by confidentiality obligations and security requirements equivalent to those applicable in the Philippines.
By using the 59 Jili platform, you acknowledge and consent to the transfer of your personal data to overseas locations as described in this section, subject to the safeguards outlined above.
59 Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
- Post the updated Policy on this page with a revised "Last Updated" date.
- Display a prominent notice on the Platform informing registered players of the update.
- Where practicable, send an email notification to the address registered on your account summarizing the key changes.
Your continued use of the 59 Jili platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the Platform and contact us to close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how 59 Jili protects your personal data.